I like asking people what grade they got in typing class – whether it’s medical school or law school. It’s a trick question, but it always gets the point across. Most people can’t type, don’t like to type, don’t want to learn how to type, you get the idea.
Frequently people will tell me that they are “very fast” typists. I’m not sure what that really means, but I know that most people can speak clearly at somewhere between 120-140 words a minute. I don’t know anyone who can type that fast. Remember, this is all about putting technology to work to save time.
“Our practice has been a customer or Paul’s/1SpeechSource for several years now. Paul is responsive, prompt and thorough. He answers questions and requests often within the same day. As a busy medical office Administrator, it’s always great to work with people who you know you can count on to respond and follow through with what they say they are going to do. The providers also easily set-up and navigate Dragon, which puts them at ease. Working with Paul and using the Dragon software are two things we don’t have to stress about.”
"Our physicians have been using Dragon for over 15 years, Paul has always been supportive to our office every step of the way. He is extremely knowledgeable in his field, takes great pride in his work and provides excellent customer service. Paul takes the time to understand the individual customers along with their needs and definitely goes the extra mile to make sure the customer is satisfied with his products."
"Paul is always willing to do whatever it takes to deliver exceptional customer service and training! We are very happy with the products and services he provides.”